Terms and Conditions
Last Updated: 28.05.2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) govern your access to and use of the Wild Tornado website located at wildtornado.me.uk (“the Website”, “we”, “us”, “our”).
1.2. By registering, logging in, or using any services offered on the Website, you confirm that you have read, understood, and agreed to comply with these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other applicable policies.
1.3. If you do not agree with any part of these T&Cs, you must not use or access the Website.
2. Definitions
- Player/User/You: Any individual who accesses or registers on the Website.
- Account: A personal profile registered on the Website.
- Games: All casino games, live dealer games, and other gambling products available on the Website.
- Operator: The company legally responsible for managing and operating the Website.
- Bonus: Promotional offers, including but not limited to free spins, bonus credits, or other rewards.
3. Eligibility and Legal Compliance
3.1. You must be at least 18 years old or meet the legal gambling age in your jurisdiction, whichever is higher, to register and play on Wild Tornado.
3.2. It is your responsibility to ensure that participation in online gambling is legal in your place of residence.
3.3. Employees, contractors, or affiliates of the Operator, including their immediate family members, are prohibited from opening an account or playing on the Website.
4. Account Registration and Security
4.1. Only one account per individual, household, IP address, or device is permitted.
4.2. You must provide accurate, complete, and up-to-date personal information during registration, including full name, date of birth, address, email, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
4.4. We may request identity verification at any time, requiring documents such as a valid passport, driver’s licence, utility bill, or bank statement.
4.5. Accounts found to contain false or misleading information may be suspended or closed, and any winnings may be forfeited.
5. Deposits and Withdrawals
5.1. Deposits must be made using payment methods registered in your name.
5.2. Deposit and withdrawal limits apply as detailed in the Banking section of the Website.
5.3. Wild Tornado does not charge fees for deposits or withdrawals; however, third-party payment providers may apply charges.
5.4. Withdrawals will, where possible, be processed using the same method as deposits.
5.5. Verification of identity and source of funds is mandatory prior to any withdrawal to comply with UK Gambling Commission regulations and anti-money laundering laws.
5.6. Withdrawals may be delayed due to external providers or verification processes, which are beyond our control.
6. Account Management
6.1. You are responsible for all activity on your account.
6.2. Keep your account information current and notify Support of any changes.
6.3. You may request account closure at any time by contacting Customer Support.
6.4. We reserve the right to suspend, restrict, or close accounts suspected of fraud, collusion, or breach of these T&Cs.
6.5. Forgotten passwords can be reset via the recovery tool or through Support.
7. Inactivity and Dormant Accounts
7.1. Accounts with no login activity for six consecutive months will be classified as inactive.
7.2. A monthly maintenance fee may be deducted from inactive accounts with a positive balance, with prior notification.
7.3. Accounts with zero balance may be closed after prolonged inactivity.
7.4. Dormant accounts can be reactivated by contacting Customer Support and completing any required verification.
8. Responsible Gambling
8.1. Wild Tornado is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session time reminders, and self-exclusion options.
8.2. If you feel gambling is becoming problematic, please use these tools or contact our support team for assistance.
8.3. You are encouraged to consult resources provided by the UK Gambling Commission and responsible gambling organisations such as BeGambleAware.
9. Prohibited Conduct
9.1. The following are strictly prohibited:
- Fraudulent or deceptive behaviour
- Use of automated software, bots, or scripts
- Manipulation or cheating in games
- Operating multiple accounts
- Using VPNs or proxies to bypass regional restrictions
- Sharing account credentials or allowing third-party access
9.2. Accounts found engaging in prohibited conduct may be suspended or permanently closed and winnings withheld.
10. Bonuses and Promotions
10.1. All bonuses and promotional offers are subject to separate terms and wagering requirements, available on the Promotions page.
10.2. Abuse of bonuses, including multi-accounting or collusion, will result in cancellation of bonuses and forfeiture of winnings.
10.3. Bonuses may have expiry dates and game restrictions.
10.4. The Operator reserves the right to amend or withdraw promotions at any time without prior notice.
11. Game Fairness and Technical Issues
11.1. All games are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.
11.2. The Operator may void bets or winnings resulting from technical errors, malfunctions, or breaches of these T&Cs.
12. Limitation of Liability
12.1. Wild Tornado is not liable for any losses arising from technical failures, interruptions, or delays in the Website’s operation.
12.2. You accept all risks associated with online gambling and agree that our maximum liability shall not exceed the value of your last deposit.
12.3. We disclaim responsibility for any third-party websites linked from our platform.
13. Privacy and Data Protection
13.1. Your personal data is processed in accordance with our Privacy Policy, compliant with the UK Data Protection Act 2018 and GDPR.
13.2. We implement appropriate technical and organisational measures to safeguard your data.
13.3. For full details, please refer to our Privacy Policy available on the Website.
14. Intellectual Property
14.1. All content on the Website, including text, graphics, logos, and software, is owned by Wild Tornado or its licensors.
14.2. No material from the Website may be copied, reproduced, or distributed without prior written consent.
15. Dispute Resolution
15.1. Any complaints should be directed to our Customer Support team in writing.
15.2. We aim to resolve disputes promptly and fairly.
15.3. If unresolved, disputes may be escalated to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
16. Amendments to Terms
16.1. We reserve the right to update or modify these T&Cs at any time.
16.2. Significant changes will be communicated via the Website or email.
16.3. Continued use of the Website after updates constitutes acceptance of the revised terms.
16.4. It is your responsibility to review these T&Cs regularly.
17. Contact Information
For questions or support regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and playing at Wild Tornado, you confirm your acceptance of these Terms and Conditions in full.
For more information on gambling laws and safe gambling practices in the UK, please visit the UK Gambling Commission and BeGambleAware.